Bing Business Bot – A Virtual Employee for Your Business

26 May, 2017

The Bing Business Bot is here - a virtual employee that answers most of your customers’ questions and helps manage business queries efficiently, right from search results. Presently the Bing Business Bot is available for restaurants.

Tech giant Microsoft has launched the Bing Business Bot to help automate repetitive communication tasks, like making reservations and ordering food.

Presently Bing Business Bots are automatically shaped with data from Bing Places. Soon the Bing bots will work with Facebook Messenger and Cortana, the Microsoft Assistant.

Read on to know more about this amazing new app and how it can help your business.

A Hard Worker, for Free!

As of this moment, Bing Business Bot has been made available only to restaurants. However, in the not too distant future, Microsoft will open up Bing Business Bots to many more business categories.

Currently, Not only will Bing Business Bot work on Bing and Skype, they can also be embedded directly onto your business website. Microsoft is presently offering it for free.

Watch Your Client Count Rise

For restaurants, the Bing Business Bot can handle both table reservations and food orders. It can even answer questions about opening hours, availability of car parking, payment methods and enquiries about the restaurant cuisine. The Bing Business Bot will be visible directly on the search results pages on Bing, enabling patrons to get answers in seconds.

Studies suggest that customers are 50% more likely to buy from a business which offers direct chat, and the Bing Business Bot fills a big gap in this area.

The Bots are programed to learn as they work.

It Becomes Smarter Over Time

Once Microsoft makes the Bing Business Bot available to a wider range of businesses, the "chat with your search results” functionality is likely to see widespread adoption.

After a simple sign up process, the Bing Business Bot allows businesses to integrate a "Questions? Ask Your bot for help” – Chat button right in search results.

As a business owner, you are likely to see a spike in customers if you integrate the Bing Business Bot into search results. Needless to say, the benefits of activating a Business Bot who can automatically answer client questions in seconds and learns over time, is boundless.

Finally, Microsoft has a potential killer app for the cloud era, and it can transform your business too. For more information on the Bing Business Bot, Click Here.


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